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Privacy Policy

Privacy Policy for ElinGoGo

Last updated: 05 April 2025

Welcome to ElinGoGo! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and mobile application.

1. Information We Collect

a. Account Information

  • When you sign up, we collect your email address and password.

  • If you sign up using third-party login (Google, Apple, etc.), we receive limited profile information as allowed by those services.

b. Usage Data & Analytics

  • We use Google Analytics to track website interactions (data is only stored, not processed for insights).

  • In our mobile app, we track learning activities, including daily learning time and streak progress.

  • We collect crash reports using Firebase Crashlytics to improve app stability.

  • We may track engagement with push notifications (e.g., whether you open them).

2. How We Use Your Data

We use your data for the following purposes:

  • To provide and improve our learning features (e.g., tracking progress, streaks, and statistics).

  • To ensure app functionality and security.

  • To analyze app performance and improve user experience.

  • To send you important updates and notifications (you can opt out of push notifications in settings).

3. Data Sharing & Third-Party Services

We do not sell or share your personal data with third parties for marketing purposes. However, we rely on third-party services, including:

  • Firebase Authentication (for login and account management).

  • Google Analytics (for web and app analytics).

  • Firebase Crashlytics (for crash reporting).

  • Push notification services (for app alerts and updates).

  • Google Mobile Ads (AdMob) (for displaying ads to unsubscribed users; these ads do not collect personal data). We do not sell or share your personal data with third parties for marketing purposes. However, we rely on third-party services, including:

  • Firebase Authentication (for login and account management).

  • Google Analytics (for web and app analytics).

  • Firebase Crashlytics (for crash reporting).

  • Push notification services (for app alerts and updates).

4. Data Retention & Deletion

  • You can request to delete your account at any time. This will remove all personal data permanently.

  • Learning activity data is stored as long as your account is active.

  • Crash and analytics data is stored based on Google and Firebase retention policies.

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing or updating your personal information.

  • Requesting data deletion.

  • Opting out of analytics tracking (via app settings or browser preferences).

6. Security Measures

We take data security seriously and use industry-standard protections. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any major changes via email or in-app notifications.

8. Contact Us

If you have any questions, please reach out to us at [email protected].

By using ElinGoGo, you agree to this Privacy Policy.